RainfrogR
Rainfrog
Feb 23

Credits Lost When Video Generation Fails

lost tons of credits because im trying to generate video but it doesnt work
ClosedClosed

changed status toClosed·Mar 4, 2026
merged·Feb 24, 2026
Feb 24, 2026

Hello Rosa, thank you for letting us know and we'll work on fixing the issue right away. Also, if you can write us to support@rainfrog.ai we will gladly help you get back your credits and complete your generations. Thanks!

changed status toReviewing·Feb 24, 2026